Is SEO useful for a wine shop that only sells in store?
Yes, but in small doses. It's mostly about the Google Business Profile and two or three pages. Monthly support isn't justified. If your customers are regulars and you're not looking to widen the circle, the profile audit is enough.
Can I compete with the big wine websites?
Not on well-known appellations, and I won't pretend otherwise. You can be visible for your town, your services and the bottles from small producers those websites don't have. That's where I put the effort.
What can I write about my bottles?
Information: origin, producer, grape variety, vintage, winemaking method, price. Alcohol advertising is regulated, and I don't write anything encouraging people to drink. I tell you which texts to submit to a legal professional.
Should I open an online shop?
Only if you have the time to run it and wines that can't be found everywhere. It requires accurate stock, sturdy packaging and after-sales service. Without that, one page per service and a phone do better.
My online shop exists but sells almost nothing. What should I do?
I start by looking at what people actually search for and what only you offer. We keep those wines, describe them properly and remove the rest. A small, accurate catalogue beats a large, neglected one.
How do I announce a workshop or an evening at the shop?
On a page of the website giving the date, the theme, the number of places and how to sign up. The text describes the event, nothing more. I recommend having this presentation checked against the rules that apply to alcohol advertising.
Should I show prices?
Yes, for gift boxes and for bottles sold online. Customers compare, and no price sends them away. However, I advise against building your pages around promotions. How they're highlighted is something to have checked.
Do customer reviews raise any particular issue?
You don't control what customers write, but you do control your replies. Thank them, talk about the advice and the service, keep it simple. Don't offer any bottle or discount in exchange for a review: that practice is regulated by the rules on reviews.
How long before the shop sees a change?
Fixes to the profile often show within a few weeks in calls and direction requests. Advice pages and product pages take several months to settle in. I make no commitment on Google rankings. We track enquiries and sales.
Why work with you?
I've been doing this for fifteen years and have co-written four books on SEO, two of them on the Google Business Profile. I also sell online, with my own shops. So I know both sides of your trade: the shop people find on the map and the one that ships.