Online sellers slash prices. What's the point of being visible?
They sell an appliance in a box. You sell an appliance chosen for the house, fitted, connected and serviced. People looking for an installer aren't the same as people looking for a price. Those are the ones local SEO brings you.
I'm a dealer for brands. Can I use their texts?
You can reuse the technical specifications if your contract allows it. For the rest, you need texts of your own: which house the appliance suits, what you noticed when fitting it, what your clients say. That's the content that sets you apart from other dealers.
Should I show prices?
You can give ranges for the appliance if you wish. For fitting, explain instead what makes the amount vary: condition of the flue, height, going through a floor, finishes. The client then understands that a serious price needs a visit.
What can I write about grants and qualifications?
That current grants exist under conditions, and that some require going through a qualified business. If you hold a qualification, give its exact title and expiry date. I don't write any amount or condition without your agreement.
And about chimney sweeping obligations?
I stay general. The page can say that maintenance obligations apply, that they vary depending on the location and the insurance policy, and that you hand over a certificate after your visit. I don't mention any frequency until you've approved it.
My fitting schedule is full from September. Why publish?
To fill spring and summer, when your teams are available. Content published off season encourages clients to order early. You spread out the jobs and avoid turning people away in autumn.
Should I agree to service appliances bought elsewhere?
That's a business decision for you to make. If you agree, say so clearly, with the types of appliances concerned. Many owners look for this service and find no one. If they're well looked after, they come back for their next purchase.
Are photos in clients' homes a problem?
Ask for the client's agreement and frame the appliance, not the whole room. Give only the town. Most people are proud of their new stove and agree. A photo taken on the day it's first lit is enough.
My shop is in a retail park, far from the centre. Is that a problem?
No. For this kind of purchase, clients are happy to travel. What matters is that the Google Business Profile gives the exact address, the real opening hours and access, and that the site names the towns where you fit.
How do you measure what the website brings in?
We track calls, forms and requests for directions to the shop. You note at the till or on the quote how the client heard about you. By cross-checking the two, we know which pages bring installations and which bring servicing.